Shipping

Shipping Policy

YETI organizes its rules on processing, delivery, and tracking in the following sections. This page applies specifically to softcoolers.shop.

YETI: tracking and addresses
For YETI customers at softcoolers.shop, this section explains tracking and addresses. As soon as tracking is available, shipping confirmation and tracking information will be sent to the contact information supplied at checkout. Customers are responsible for providing a complete and accurate delivery address. Contact us as soon as possible if an address needs correction; changes cannot be guaranteed after fulfillment begins.

YETI: delivery issues
The following delivery issues guidance applies to the YETI storefront at softcoolers.shop. If the tracking record identifies a delivery issue, or if an order arrives damaged or incomplete, contact Support@softcoolers.shop or 920-628-5069. We will work with the carrier and provide an appropriate resolution under our Refund Policy.

What YETI customers should know about processing and transit
For YETI customers at softcoolers.shop, this section explains processing and transit. Most orders are processed within 1-2 business days, excluding weekends and U.S. public holidays. After an order has been processed and handed to the carrier, estimated transit time is 4-6 business days. The combined estimated delivery window is therefore normally 5-8 business days, although carrier disruptions, weather, peak periods, address issues, or events outside our reasonable control may cause delays.

What YETI customers should know about returns after delivery
For purchases made through softcoolers.shop, YETI applies the following guidance on returns after delivery. Free standard outbound shipping does not reduce the 30-day no-reason return right. For every approved no-reason return or exchange, YETI also pays the return shipping cost and provides a prepaid label or equivalent free arrangement.

YETI: delivery area
YETI publishes this delivery area guidance for customers using softcoolers.shop. Orders can be shipped only to addresses within the United States. Standard shipping is free.

Merchant Information
Business name: YETI
Brand name: YETI
Email: Support@softcoolers.shop
Phone: 920-628-5069
Physical address: 8711 W Fond Du Lac Ave, Milwaukee, Wisconsin, 53225, United States