FAQ

Frequently Asked Questions

YETI organizes its rules on frequently asked shopping questions in the following sections. This page applies specifically to softcoolers.shop.

YETI: tracking
Customers using softcoolers.shop can rely on the following YETI guidance about tracking. How can I track my order?
Where a carrier provides tracking, it is sent using the contact information provided at checkout.

Details from YETI on shipping cost
The following shipping cost guidance applies to the YETI storefront at softcoolers.shop. Do you offer free shipping?
Yes. U.S. standard shipping is provided at no charge.

Details from YETI on payment methods
This payment methods section covers orders and visits through softcoolers.shop for YETI. Which payment methods are accepted?
We accept Visa, Mastercard, Maestro, American Express, JCB, Diners Club, Discover. Available methods are shown at checkout.

Our approach at YETI to refund timing
For purchases made through softcoolers.shop, YETI applies the following guidance on refund timing. When will I receive my refund?
After the return is received, inspected, and approved, the refund is processed to the original payment method within 10 business days.

YETI: returns and exchanges
For purchases made through softcoolers.shop, YETI applies the following guidance on returns and exchanges. Can I return or exchange an item without giving a reason?
Yes. A no-reason return or exchange may be requested within 30 days after delivery.

How YETI handles return shipping
This return shipping section covers orders and visits through softcoolers.shop for YETI. Who pays return shipping?
YETI pays return shipping for approved returns and exchanges and provides a prepaid label or equivalent free arrangement.

How YETI handles delivery timing
YETI publishes this delivery timing guidance for customers using softcoolers.shop. How long does delivery take?
Order processing normally takes 1-2 business days. Estimated carrier transit after dispatch is 4-6 business days.

How YETI handles contact options
For purchases made through softcoolers.shop, YETI applies the following guidance on contact options. How can I contact you?
Email Support@softcoolers.shop, call 920-628-5069, or write to 8711 W Fond Du Lac Ave, Milwaukee, Wisconsin, 53225, United States.

products at YETI
For YETI customers at softcoolers.shop, this section explains products. What products do you offer?
We offer RYZE Superfoods. Current availability, product details, options, and prices are shown on each product page.

Merchant Information
Business name: YETI
Brand name: YETI
Email: Support@softcoolers.shop
Phone: 920-628-5069
Physical address: 8711 W Fond Du Lac Ave, Milwaukee, Wisconsin, 53225, United States